Premium Accounts | Subscription Rate Options

Want to try it out first? Not a problem, we now have a standard 2-Week Trial Period!

Just sign up with the premium account type you want (GOLD, PLATINUM or ENTERPRISE), then go ahead and evaluate our system. If later on you feel that it's not the right solution for you, simply discontinue your subscription before the 2 weeks expire -- you will not be billed for anything. Otherwise, just continue using the system!


Features Free/Basic
Account
Gold
Account
Platinum
Account
Enterprise
Account
Advanced
Account
Front-end RMA Portal
Yes
Yes
Yes
Yes
Yes
Front-end fully customizable texts, translate any text to any ISO/IEC 8859-1 language
No
No
Yes
Yes
Yes
Back-end control panel
Yes
Yes
Yes
Yes
Yes
Dedicated sub-domain address
Yes
Yes
Yes
Yes
Yes
Custom Domain Name
No
Yes
Yes
Yes
Yes
Upload own logo
Yes
Yes
Yes
Yes
Yes
Maximum number of RMA cases per month
(multiple users)
5
99
299
599
Unlimited
Maximum number of product codes
25
250
999
9,999
Unlimited
Maximum number of active customer accounts
200
750
2,000
9,999
Unlimited
Batch Upload product/customer info from CSV files
No
Yes
Yes
Yes
Yes
"Unlimited number of entries or custom codes for:
"Return Reason", "RMA Action", "Item Warranty Status", "Item Findings", "Item Resolution", "Item Disposition", "RMA Case Status", "RMA Case Event"
Yes
Yes
Yes
Yes
Yes
Customizable contents for introduction and Return Policy
Yes
Yes
Yes
Yes
Yes
Enable/Disable customer account sign-up interface
Yes
Yes
Yes
Yes
Yes
Automatic email notifications for new RMA requests and event driven RMA updates
Yes
Yes
Yes
Yes
Yes
Multiple vendor Customer Service reps (CSR) accounts, AKA User Accounts

More bang for your buck! Note that our pricing is NOT per user but for ALL USERS on your portal
5
10
40
Unlimited
Ads
With Ads
No ads
No ads
No ads
No ads
Multiple vendor receiving centers
No
No
Yes
Yes
Yes
Ability to generate USPS, UPS and FEDEX return shipping labels
No
No
Yes
Yes
Yes
Instant Availability upon signing up
Subject to review
Yes
Yes
Yes
Yes
Upload RMA file attachments like pictures and documents (JPG, PNG, GIF, PDF documents, Word and Excel files, etc)
No
No
Yes
Yes
Yes
Prints scannable RMA Number Barcodes on Packing Slip
No
No
Yes
Yes
Yes
Upload Inspection Attachments
No
No
Yes
Yes
Yes
Access to all other features
No
Yes
Yes
Yes
Yes
Includes free technical support via email
Yes
Yes
Yes
Yes
Yes
One-time Setup Fee

$99.95

waived

$99.95

waived

$99.95

waived

$99.95

waived

$99.95

waived

Monthly Fee
$0.00 (FREE)
$49.95 before discount per month
(multiple users)
$59.95 before discount per month
(multiple users)
$69.95 before discount per month
(multiple users)
$119.95 before discount per month
(multiple users)
 
Gold
Platinum
Enterprise
Advanced
6 Months Prepaid discounted rate (15% limited-time promotional discount)
$299.70 $254.75 only
slashed price included with free trial for 2-weeks, then one bill every 6 months
$359.70 $305.75 only
slashed price included with free trial for 2-weeks, then one bill every 6 months
$419.70 $356.75 only
slashed price included with free trial for 2-weeks, then one bill every 6 months
$719.70 $611.75 only
slashed price included with free trial for 2-weeks, then one bill every 6 months
 
Gold
Platinum
Enterprise
Advanced
1 Whole Year Prepaid discounted rate (30% limited-time promotional discount)
$599.40 $419.58 only
slashed price included with free trial for 2-weeks, then one bill per each whole year
$719.40 $503.58 only
slashed price included with free trial for 2-weeks, then one bill per each whole year
$839.40 $587.58 only
slashed price included with free trial for 2-weeks, then one bill per each whole year
$1,439.40 $1,007.58 only
slashed price included with free trial for 2-weeks, then one bill per each whole year

RMA Portal's Customer-Returns cloud-based software has the lowest cost-per-user among other available tools out there while even providing the most flexibility and ease of use. It's a no-brainer! If you look around on the web, you'll see that we offer the most cost effective solution for managing your product returns.


Dedicated RMA System Cost

Includes all features of an Advanced account, the only difference is that we set it up on a separate server.

Server Specifications:
  • You may use your own private server or a 3rd party shared hosting.
  • OPERATING SYSTEM: Windows/IIS server running .NET framework 3.5 or higher
  • DATABASE: MS SQL 2005, MS SQL 2008, or higher
  • RMA PORTAL expert engineers will handle all setup for you. ALL setup fees are included in your one time payment.

$15,995 one time fee
$299 updates/technical support fee recurring every six months

Referral Discount Code: