More than ever, brands are switching to
RMA Portal!

Ready-made, Self-service Merchandise Returns Software
Purchase Now!
Proven rock-solid returns portal platform

Customer Testimonials:

"We’ve been using RMAPORTAL for many years and it has
been incredibly reliable for our business. Even when we
needed tailored support, their team kept us online and
guided us through the solution quickly and professionally.

Their rock-solid platform helps us run our operations
smoothly every day, and their support is second to none."

Mark Chow
NOXXA… making people happy
https://noxxa.com.my/
Great for small, medium & enterprise level

Customer Testimonials:

"In past years , we were using old methods for our RMA
management which resulted in many errors and unhappy
customers. After moving to RMA portal, our techsupport
is streamlined and customers are happy as they can always
check status and get live notifications about their RMA
status. RMAportal works flawlessly... Highly recommended!"

Chirag Kapoor
Technical Support Manager
Xeltek, Inc.
Best-In-Class return material authorization software

Customer Testimonial for RMAPORTAL:

"RMA portal has been fantastic to work with!
They have carefully listened to our needs, provided
potential solutions and helped make the system work
well under our business model.

Their staff is always friendly and they always
work quickly to meet a customers need,

I would highly recommend them!”

Lacey K.
Customer Service Manager
Canyon AeroConnect (Chelton Avionics)
Streamline your returns-processing

Customer Testimonial:

"Having a streamlined returns and repair
management is essential to our (electronics)
business. We have evaluated all available
options and RMA Portal clearly offered the
solution best suited to our needs. We have been
using the portal now for many years and have a
smooth and efficient RMA process as the result.”

Roberto Damen, CEO
Icarus Reader
Great solution for small, medium & enterprise level

Customer Testimonials:

“RMA Portal has been a great solution for our needs.
They even implemented a new feature that we requested!
Overall a great solution.”

Daniel Vincent
PTI Security Systems
http://www.ptisecurity.com

"The software is simple to use.”

John Setyaputra
The ISABELLA COMPANY
http://isabellacompany.com
World-class customer online support

Customer Testimonials:

“We appreciate the quick responses to our issues
we experienced and the flexibility the team allows
with our holiday business needs.”

Vincent W.
DIGIX MEDIA Inc

“Very organized and really easy to use.”

Drift Innovation
http://www.driftinnovation.com
Streamline Processes For Handling Returns

Customer Testimonials:

"RMA Portal has streamlined our internal process for handling returns.
Communication is now automated both internally and externally, and
records are retained and stored with each RMA case. Before the RMA
Portal, we were sending a lot of emails and storing documents on our
shared network drives separately from our returns system. The system
also provides a great tool for product reliability data which we use in
our monthly reliability analysis and report out. The RMA Portal support
team has been very responsive to our requests to customize the
functionality of the system and has implemented several new features
that have helped improve our process even more."

Product Support Manager
(publicly traded company)
World-class customer online support

Customer Testimonials:

"Very easy company to work with and accomplish our
goals of creating a new online RA system.""

Scott Mastrangelo
American Underwater Products
http://americanunderwaterproducts.com

Highly-Efficient Quick & Easy cloud based Product Returns Management System

RMAPORTAL.COM is a leading cloud-based Returns Management Software for implementing your own ready-made, ready-to-use, self-service RMA Processing System (Return Merchandise/Material Authorization) & better Repair-Tracking of OEM and durable goods.

Our Returns Management Software is an advanced tool for end-to-end returns and service management. While effective for any product return, it’s built for the rigor required by manufacturers and distributors of high-value assets. Brands with inefficient solutions bleed margin and customer trust because their returns process is a black hole of spreadsheets, forgotten emails, and zero transparency.

Other softwares only handle refunds and replacements—what we call 'transactional returns'—which is fine for low-cost goods, but not when the solution requires complex repair, service, or refurbishment. Our SaaS automates the complex, multi-stage repair and service cycle, giving brands real-time, granular tracking from end-user submission to final delivery. This cuts turnaround time, eliminates 'where is my product?' support calls, and turns a necessary cost into a customer retention superpower. We don't just process returns; we help brands save the asset, save the margin, and save the customer.

Join many other companies - domestic and international, that are reaping the benefits of our proven and battle-tested RMA and repair-tracking solution.

ecommerce product returns system return merchandize system easy to setup

Promote opportunities for more repeat business.: More recurring orders result in more revenue.
Improve retention of existing customers and attract new ones.: Bigger customer base equals more revenue.
Improve efficiency of your customer service reps which will increase productivity.: Increased employee productivity leads to more revenue. Our software comes with easy to follow user-guides that are each tailored for beginner users, advanced customer service reps, and administrators.
Reduce overall costs of processing product returns and lessen its impact.: Less business cost means increased bottom line.
Discover true root causes of product returns.: Knowing what products are prone to returns and which ones make more sense to sell more will enable vendors to optimize revenue opportunities.
No need for special training to use our returns management software.: Unlike other returns management system solutions that are too complicated, your staff will hit the ground running on day one using our cloud-based software due to its highly intuitive flow and "always-on" availability. Full-blown ERPs & MRPs have a too-broad scope & slow time-to-value. Repair and returns orchestration should not require multi-quarter deployments, consultant-led configuration, or extensive classroom training.
Please your international customers!: Communicate with your customers in their industry-specific jargons, by letting them choose a specific customized language-set that you can configure word-by-word, including alphabets from any country. This reduces mistakes and mis-communications especially for very technical and sensitive specialized products.
Impress your high-value customers: Your B2B customers like other manufacturers, distributors, wholesalers and dealers need highly customized functionalities that make repairs tracking and updates a breeze.
Start using a world-class global solution: Our software is commonly used as a global solution by large manufacturers and global leaders for OEM products and durable products.

RMAPortal's Returns Management Software also automates your back-office processes like approving RMA cases, status escalation, findings and dispositions management, reporting and statistical analysis, cross-department notifications, etc. Vendors now have an easy way of making their returns process faster and more reliable. More and more vendors are switching to and reaping the benefits of our innovative RMA Software. Sign up now!

Highly-Efficient Quick & Easy cloud based Product Returns Management System

RMAPORTAL.COM is a leading cloud-based Returns Management Software for implementing your own ready-made, ready-to-use, self-service RMA Processing System (Return Merchandise/Material Authorization) & better Repair-Tracking of OEM and durable goods.

Join many other companies - domestic and international, that are reaping the benefits of our proven and battle-tested RMA and repair-tracking solution.

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