Terms of Service and Conditions of Use

At RMAPORTAL, our mission is to provide vendors with the best hosted RMA System service possible. To achieve this, we have established and maintain reasonable guidelines for our customers to follow. By creating an account with us, you agree to comply with the terms outlined below.

We reserve the right to refuse service to anyone or close any account that we find violates these guidelines or falls outside what we believe to be fair to the majority of our clients.

  1. By accessing this website, you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and you accept responsibility for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials on this website are protected by applicable copyright and trademark laws.
  2. Permission is granted to temporarily download one copy of the materials (information or software) on RMA Portal's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on RMA Portal's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.

    This license shall automatically terminate if you violate any of these restrictions and may be terminated by RMA Portal at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

  3. RMAPORTAL products are provided as Software as a Service (SaaS) subscription services. Upon becoming an RMAPORTAL customer, you will receive a unique account identifier linked to your sub-domain. For instance, if your identifier is "example," your subscription can be accessed via "https://example.returnsportal.net."

    This subscription service facilitates the online management of product returns from your customers to your company or entity.

    As a Premium Account holder, you agree to pay the required renewal fees within 7 days of the due date. Accounts overdue by more than 15 days will be automatically suspended. Accounts that remain unpaid and suspended for over 30 days will be permanently deleted from our system.

  4. Standard free 2-Week Trial Period. We offer a standard free 2-week trial period for all premium account types (GOLD, PLATINUM, or ENTERPRISE) to evaluate our system. During this trial period, you will not be billed or incur any charges. If you decide the service is not right for you, simply request a cancellation before the trial period ends.

    Prepaid subscriptions. For prepaid subscriptions, if you cancel within the first two weeks of the trial period, you will receive a full refund. If you cancel after the trial period, a partial refund will be provided. The monthly rate for your subscription is calculated by dividing the total payment by the number of months specified in your package. Your refund will be determined by subtracting the cost for the months you have used the service.

    As a customer, it is your responsibility to ensure access to your SaaS subscription. product. Refer to our Delivery Policy for more information.

  5. To cancel your service, email "support AT rmaportal.com". Any applicable refunds will be promptly processed according to our Refund Policy.
  6. The materials on RMAPORTAL's website are provided "as is." RMAPORTAL makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Furthermore, RMAPORTAL does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
  7. In no event shall RMAPORTAL or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on RMAPORTAL's website, even if RMAPORTAL or an authorized representative has been notified orally or in writing of the possibility of such damage. Some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, so these limitations may not apply to you.
  8. The materials appearing on RMAPORTAL's website could include technical, typographical, or photographic errors. RMAPORTAL does not warrant that any of the materials on its website are accurate, complete, or current. RMAPORTAL may make changes to the materials contained on its website at any time without notice. However, RMAPORTAL does not make any commitment to update the materials.
  9. RMAPORTAL has not reviewed all of the custom sites linked to the portal websites of its customers; such contents are controlled by the administrators of those portals. RMAPORTAL is not responsible for the contents of any linked site. The inclusion of any link does not imply endorsement by RMAPORTAL. Use of any such linked website is at the user's own risk.
  10. RMAPORTAL may revise these terms of use for its website at any time without notice. By using this website, you agree to be bound by the then-current version of these Terms and Conditions of Use.
  11. Any claim relating to RMAPORTAL's website shall be governed by the laws of the United States and the State of Nevada without regard to its conflict of law provisions.