Highly-Efficient Quick & Easy cloud based Product Returns Management System
RMAPORTAL.COM is a leading cloud-based provider of B2C & B2B Returns Management Software for implementing your own ready-made, ready-to-use, self-service RMA Processing System (Return Merchandise/Material Authorization) & better Repair-Tracking of OEM and durable goods.
Our Automated Returns System with free tier for startups & premium for enterprise is an advanced Self-Service Return Portal for end-to-end returns and service management. While effective for any product return, it’s built for the rigor required by manufacturers and distributors of high-value assets.
Brands with inefficient solutions bleed margin and customer trust because their returns process is a black hole of spreadsheets, forgotten emails, and zero transparency.
Other softwares only handle refunds and replacements—what we call 'transactional returns'—which is fine for low-cost goods, but not when the solution requires complex repair, service, or refurbishment. Our solution automates the complex, multi-stage repair and service cycle, giving brands real-time, granular tracking from end-user submission to final delivery. This cuts turnaround time, eliminates 'where is my product?' support calls, and turns a necessary cost into a customer retention superpower. We don't just process returns; we help brands save the asset, save the margin, and save the customer.
Join many other companies - domestic and international, that are reaping the benefits of our proven and battle-tested RMA and repair-tracking solution.
- Promote opportunities for more repeat business.
- More recurring orders result in more revenue.
- Improve retention of existing customers and attract new ones.
- Bigger customer base equals more revenue.
- Improve efficiency of your customer service reps which will increase productivity.
- Increased employee productivity leads to more revenue. Our software comes with easy to follow user-guides that are each tailored for beginner users, advanced customer service reps, and administrators.
- Reduce overall costs of processing product returns and lessen its impact.
- Less business cost means increased bottom line.
- Discover true root causes of product returns.
- Knowing what products are prone to returns and which ones make more sense to sell more will enable vendors to optimize revenue opportunities.
- No need for special training to use our returns management software.
- Unlike other returns management system solutions that are too complicated, your staff will hit the ground running on day one using our cloud-based software due to its highly intuitive flow and "always-on" availability. Full-blown ERPs & MRPs have a too-broad scope & slow time-to-value. Repair and returns orchestration should not require multi-quarter deployments, consultant-led configuration, or extensive classroom training.
- Please your international customers!
- Communicate with your customers in their industry-specific jargons, by letting them choose a specific customized language-set that you can configure word-by-word, including alphabets from any country. This reduces mistakes and mis-communications especially for very technical and sensitive specialized products.
- Impress your high-value customers
- Your B2B customers like other manufacturers, distributors, wholesalers and dealers need highly customized functionalities that make repairs tracking and updates a breeze.
- Start using a world-class global solution
- Our software is commonly used as a global solution by large manufacturers and global leaders for OEM products and durable products.
